About Us

When you choose one of our Hosted PBX Phone System plans, you'll be working with one of Australia's leading telecommunication providers. We have extensive experience modernising and improving telephony and communication systems in businesses across the country. We work with businesses of all sizes across a wide range of industries. By using the latest VoIP and Unified Communications platforms, together with the newest hardware, you get the best possible Hosted PBX experience with The VoIP Shop. Bringing together world-class products and services means our Hosted PBX platform provides all the features to fulfil all your business needs, there are no extra's or surprises. It's all included. We have a range of plans available, including an Unlimited Call Plan and can assist with any sophisticated or complex call routing requirements. With a VoIP Shop Hosted PBX, you can have it all. The VoIP Shop is a leading provider of telecommunications products and services to business clients around the globe. The VoIP Shop is a division of The Telecom Shop, established in 1999, and has operations in Australia, United Kingdom and New Zealand. Our management team have decades of experience in telecommunications delivering the most reliable and high performance Hosted PABX Solution and VoIP Handsets to businesses simply, with low capital investment and ongoing savings.

Service Delivery

The VoIP Shop has developed streamlined processes for service delivery of our services to meet stringent timelines and deliver your connections within the agreed timeframe. Our project management processes are milestone-based, which ensures all delivered precisely and without fault.
We offer support during extended business hours and provide 24 x 7 support for critical faults. As a provider of business-grade services, our local staff provide friendly and efficient service backed up by our National Operations Centre.